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Greetings from the New Forest December 2012

Greetings from the New Forest

We are all getting into the Christmas Spirit at the moment the decorations are up and our tree looks so good- even though I say it myself. We have gone large this year and have a 10 ft tree which almost touches the ceiling in the restaurant. We also have some beautiful over the fire place wreaths and another lovely although somewhat smaller tree in the reception. Tom and Alex are trying to put some more fairy lights in the bar and the conservatory tonight in preparation for this weekend’s party night- can’t wait- although a bit scared as we will be hosting a party for 90 guests-eeek! We have kicked off our party preceding with the lovely people from Long Down Activity farm- we hope you have a lovely evening! http://bit.ly/woodlands_xmas_tree

We have had some gorgeous crisp days over the last week and enjoyed lots of walking, although we had a near miss when one of our guests got caught out in the dark after getting lost in the forest and we could not guide them in, eventually we had to call the police! Luckily that’s where the drama ended and they turned up 10 minutes after the police arrived much to everyone’s relief.http://bit.ly/woodlands_sunnyday

The hotel this month has been good, although a lot quieter than October but again gone incredibly quickly- quick aside where has 2012 gone…. It has given us the chance to do several bits and pieces. We now have a lovely new lounge carpet, I smile every time I go into the lounge and I am sure I completely bored some of our guests with my over excitement. We also have finally re done the bathroom in room 15- we now have a shower that works well and a nice new bath, It looks a lot more spacious now the ridiculous spaceman shower has gone!! It is always good to keep moving forward in the rooms. We have also painted through the conservatories to make them fresher and the finished result looks fab. Still, as always a lot of maintenance to do, but we now have a weekly maintenance man and it has already been brilliant to see him crack on with jobs that have been niggling.

We had some frustrations though (as always) when the massive rains of November exposed some leaks in the roof- we thought we had all of these fixed so annoying we still have some roof to fix!!! Luckily nothing ruined apart from the paint on the ceiling but it did feel a little bit like 1 step forward and 2 steps back, but really I think I need to toughen up a bit and not sweat the things I can’t change and work on what we can!

Finally we also welcome Alexander on board, as our new General Assistant. He has only been with us a few weeks but already a real star and has absolutely thrown himself into all the challenges we have thrown at him!

We have a great Christmas program and NYE should be fun too, so I look forward to updating you all in the 2013!!!!

Take care and we hope to see you soon,

Merry Christmas

Imogene Anglaret

Owner

Greetings from the New Forest November 2012

Greetings from the New Forest!

Wow the forest is looking AMAZING! Orange, yellow and green literally we are seeing the colours changing daily and it is fantastic- despite the Halloween down pour- where did that come from???? We have had such a great month overall, it is so good to see our hotel one year on… and we have been loving our guests, weddings and of course the forest! We have had some fabulous weddings and the flowers have been amazing- burnt yellow and orange such a perfect complement to the changing autumn colours outside.

October has seen us try out a few new things too, which has been brilliant as this time last year we felt like we were treading water to stay on top so a fantastic feeling. Firstly we held our live music evening with Ella and Sonny, now Ella is our part time GA and Waitress and she was fantastic and blew us all away with her beautiful voice, we all had a great night, and I hope everyone else did too. We were busier than we expected and so frustratingly I feel we could have benefited from an extra waiter…. But next time we will be totally prepared and I guess that’s the catch when your waitress is an amazing songstress! xx

We also held a mums and kids pre-Christmas event, which was fun for me, Oscar and Eloise. Probably a little stressful for duty manager Tom who is not used to kids J but we had about 100 people turn up throughout the day. The experience included a pot painting stall, mini photo studio, Christmas stalls and jewellery stalls and to top it all off we were lucky enough to have a couple of Alpacas from Petlake Farm too and Kay Young from Sing time volunteered her services and did 2 great singing sessions for us. Lots of coffee, tea and cake as well as a kids menu too.

We have also had a surprisingly good month in hotel with room occupancy up and half term has seen us fully booked, which has been so exciting and we feel we are now so proud of our hotel and are creating a great atmosphere in the restaurant and the hotel.

Today we have just had delivered some lovely leather chairs for the bar- I love them , I love them! So comfortable!!!! We have also bought some lanterns for the window seal as with the nights drawing in it can look a little dark out there!!!

The garden is also looking good, and the last weedy patch has been dug up, all we need now is for the bulbs to be planted and wait to see how it looks in spring!

Lots to do before then though!!! We are now full over Christmas and have lots of great Christmas parties to host and not to mention 3 weddings in December as well. There is still a little bit of availability for NYE so do not delay come and celebrate with us! http://bit.ly/woodlandslodgeNYE

Sad news this month is that we say good bye to our General Manager Mark, who has given us the strength and skill to make the last year easy for us, although we wish him well in his new venture. And  we are taking on board the role of General Manager between myself and Robert and we welcome Lianna into the role of House Manager, and she will be responsible to assist in us the management of all the operational  aspects of the hotel.

Well, that’s about all for this month- I hope to update you on the refurb of room 15 next month – fingers crossed!

Come and see us soon!

Take care

Imogene

Greetings from the New Forest October 2012

Greetings from the New Forest!

Wow, September was a fantastic month at Woodlands Lodge, our last marquee wedding of the summer- you can see some of the glorious photos on our Facebook page http://bit.ly/wmqee . Of this and some of our other lovely weddings too.

It has been a busy month with the Southampton Boat show week providing our busiest ever week in the restaurant! And there is always such a buzz from a busy hotel. This is the first month we are able to do year on year comparisons and sadly Robert and I are addicted to seeing what a difference a year makes! All looking good so far 😉

We have had continued support leading on from our open day from local residents dining with us in the evening and Sunday lunch, it has been great to see this side of the business pick up, as in June we were thinking that we should give up on the Sunday Lunches and are now so pleased that we have persevered!

Continuing on the restaurant theme we have launched our new Autumn menu and I have to say it is delicious. Take a sneak peak on our website http://bit.ly/Restbar

We have also had a really positive response to our Christmas Package and only have one room left for Christmas Day. I am already getting excited about Christmas and have started to work on the Festive Quiz….. Thinking caps at the ready!

New Year is also available to book now – Robert and I are hosting a 5 course gala dinner and live music evening- It’s going to be great, although a lot less eventful than last year (for those who were not with us I went into labour!) so a double celebration- what are you waiting for!!!! If you need a smidge more information then the menu can be accessed through this link http://bit.ly/NYEWLmenu

But for now back to reality, and those niggles that do not go away!!! We are working through our to do list and are getting all the maintenance issues sorted that have arisen whilst we were dealing with the Summer madness, so once those areas are all taken care of I hope that we can get back to refurbing!!!!!! I have lots of ideas about what we can achieve with some new furniture for the public rooms- so just have to wait and take my time now- always the frustrating part!!!

Robert and I have been on a few courses this month too, with a course on Social Media and how to use it better and be more efficient, I think that I have really benefited from the course and hope that we can really give more info and value to our Facebook and twitter followers now! Also we went onto a business coaching course, which has also been great at focussing our minds into what we want to achieve and giving us a plan on how we can achieve it- much needed getting all our ideas onto a spread sheet rather than a jumble in our minds!!!

I have to say (apart from today when it has rained all day!) I think Autumn is my favourite season in the forest, as the leaves changing from green to orange is just beautiful!

We look forward to welcoming you all to the hotel soon,

Take care

Imogene Anglaret

PS-I thought I would include a picture of our AA Rosette Hunters Restaurant for you this month, as I seem to have spent most of this months’ post talking about it!!

Greetings from the New Forest September 2012

Greetings from the New Forest!

The season is changing, already the forest is feeling more autumnal! The kids are all going back to school and Lyndhurst is going to be passable again so it’s the perfect time to visit us!

Our month has been good with lots of lovely weddings and as always we wish the best to all our fabulous couples. We have also been nice and busy as well with lots of holiday makers!

We have received a great double page spread in the Hampshire society with Chef Johns recipes on show for all to try out and  a great overview of the hotel. It has really pleased us that we have had some more non-residents into the hotel off the back of this article. I would love to try them myself but not quite sure I have the cooking prowess!

27th August we held our open day and we could not have imagined how successful it would turn out! We had about 250 of our old and new friends turn up and we provided a BBQ, bouncy castle face painting and lots more! It was great fun, although we were all running around like headless chickens during the busiest part of the day. The feedback has been really positive and it has been great that we have already welcomed back so many people who came.

The month has seen the promotion of our waitress Ella to part time General Assistant and we also welcome Raynar to join our team as a full time General Assistant.

We have  been re doing our to do list, I have to say it’s not got any smaller over the summer and already we have ‘mastic’ Mark back on the case. I am looking forward to completing some more of our projects!

Our New Year’s Eve and Christmas packages are already up on the website and already sparking a lot of interest, really makes you feel that Autumn is on its way! Have a look on line and give us a call if you would like to book!

Let’s hope for some good weather this September so we can get out in the forest and do lots of great walks.

Hope to see you all soon

Best wishes & take care

Imogene Anglaret

Greetings from the New Forest August 2012

Greetings from the New Forest!

Apologies for the late post this month, we have been in a whirl of weddings, with 4 already this month. Lots of lovely, lovely bride and grooms- but more of that next month 🙂 July saw our first marquee wedding with lots of planning and fair weather on our side it was a success. Transporting all the food outside and remaining hot and perfectly cooked went well and I think Robert, Mark & Vaida are a bit stronger too, after lugging those function tables about.

July also saw us celebrate our 1 year anniversary owning the Woodlands Lodge. We celebrated in style with a staff family BBQ and a few drinks! It has been a good year lots of lessons learnt but we are pleased that we are still in good spirits and raring to go- and in possession of a lot more knowledge. We have achieved so much and are very proud of ourselves and the staff who have helped us achieve significant improvements in the hotel. Although no time to rest on our laurels September will see a return to the refurbishment schedule….

Overall, July was a mixed month highs being the beautiful weddings but the lows being the incessant rain and so the hotel was not as full as it could have been, although the start of August has seen  more bookings and better weather so fingers crossed it continues.

The New Forest Show was in July and we had a place in the Best of British cookery demo and despite a shaky start- our chefs were late as they were caught up in show traffic at the entrance and I was standing at the demo station practically having a heart attack! But It all went well and John Oyaro head chef was as cool as a cucumber as usual. Under such pressure I would barely been able to boil a kettle, so top effort chaps.

July has also been about a lot of behind the scenes planning, I have been working on our Christmas packages and leaflets – it seems so early- but unlike last year this year I am super prepared!!!!

We have our Open day coming up in August, it is to celebrate our 1 year at the helm and show everybody what we have been doing. I wish I had taken some before and after pics!!!!!

Apart from all this Robert and I had a great break away in France, our first proper holiday of the year and we are now home, rested and looking forward to the year ahead of us.

We hope to see you at our open day or to stay very soon

Best wishes

Imogene Anglaret

Greetings from the New Forest July 2012

Greetings from the New Forest!

So, I thought that this month was pretty uneventful until I thought about it. It all started with the Jubilee weekend, which despite the weather was a great success. We had a special Jubilee inspired menu on the Sunday and a fantastic BBQ on the Monday- amazingly the skies cleared in the evening and it was a bit chilly but a lovely evening! We were fully booked for the weekend and the hotel had a great atmosphere.

We also received a Certificate of Excellence from Trip Advisor, this is given to establishments that consistently achieve outstanding reviews on trip advisor, apparently about 10% of accommodations listed on trip advisor receive this award, so we were very proud and it’s been put on our wall of achievement in reception- along with our rosette and food reviews J

We finished room 2 and are so pleased with the results, especially the double shower. I have posted some pictures on facebook so please take a look!

We have also changed the bed and toilet in room 16. I was worried we were not going to get this finished, although we managed to do it with a few days to spare. The reason for the rush, was we had a wedding at the end of the month and the groom needed the new bed and loo as he is disabled and would not have been able to use the previous one, so I am very happy that it’s all sorted.

I am on the sub committee for the New Forest Tourism Association Wedding Showcase and we started planning this event this month, it’s scheduled to take place on the 24th February 2013. It is a great event to see a lot of wedding venues in the area all on one day. We took part last year and had a lot of lovely couples come to see us and even got some bookings too.

The New Forest Tourism Association is also hosting a Conference Showcase in October and we will be taking part in this event and so this month I started to prepare our literature- I have not seen the final printed leaflets yet but I hope they will be back from the printers soon.

We have also started making preparations for our open day on 27th August. We hope to host a day to show everybody what we have achieved in the last 12 months and so please come and see us. I will put more details on the website soon!

You will also see that our website photos have changed. So happy that everybody can see the newly painted hotel and also how beautiful the garden is looking. It’s been our first June here and I can’t believe how wonderful the rhododendrons looked- and also how short their season is, quite disappointing that the flowers are already disappearing!

We also celebrated 2 fabulous weddings this month and we send all our best wishes to our gorgeous couples and we hope you will come back soon. I am missing our e mail chats.

Well, that’s about all, not bad for what I thought was a slow news month! Let’s hope that the Sun shines for July and look forward to welcoming you soon to the hotel.

Best wishes

Imogene Anglaret

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