{"id":3,"date":"2021-11-05T11:39:19","date_gmt":"2021-11-05T11:39:19","guid":{"rendered":"https:\/\/www.woodlands-lodge.co.uk\/?page_id=3"},"modified":"2023-03-02T12:32:15","modified_gmt":"2023-03-02T11:32:15","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.woodlands-lodge.co.uk\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
This website is operated by Nortels T\/A Woodlands Lodge Hotel. We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about us and:<\/p>\n the personal information we collect about you, our users<\/p>\n<\/li>\n what we do with your information, and<\/p>\n<\/li>\n who your information may be shared with<\/p>\n<\/li>\n<\/ul>\n Nortels T\/A Woodlands Lodge Hotel (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 1998, (ie we are responsible for, and control the processing of, your personal information).<\/p>\n a) Personal information you provide to us<\/p>\n We collect the following personal information that you provide to us:<\/p>\n Name Special requests Some examples of when we collect this information include:<\/p>\n To make hotel bookings Ensure customer satisfaction b) Personal information you provide about third parties<\/p>\n If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:<\/p>\n shall consent on their behalf to the processing of their personal data; c) Cookies and similar technologies<\/span><\/p>\n A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use these cookies and\/or similar technologies on this website.<\/p>\n For example we may use cookies to monitor and\/or collect the following information:<\/p>\n information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. or www.aboutcookies.org<\/p>\n Other websites – Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.<\/p>\n This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.<\/p>\n You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.<\/p>\n <\/p>\n We collect information about our users for the following purposes:<\/p>\n Primarily to Identify you and process your bookings with us. Conduct research, statistical analysis and customer profiling<\/p>\n We may share your information with:<\/p>\n Law enforcement and HMRC in connection with any investigation to help prevent unlawful activity and to operate our business.<\/p>\n To facilitate our business requirements we rely on a few other business’s to assist us- these are as follows:- **please note these companies have their own privacy policies and advise you to look into these if you are concerned.<\/p>\n We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, or telephone.<\/p>\n We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see ‘What rights do you have?’ below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.<\/p>\n We will use technological and organisation measures to keep your information secure.<\/p>\n We are certified to ISO 27001. This family of standards helps us manage your information and keep it safe and secure.<\/p>\n However, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.<\/p>\n When you provided your personal information, or on occasion when you do so, you agreed that we may transfer your personal data to the following countries outside the European Economic Area:<\/p>\n THIS IS ONLY IN RELATION TO PURCHASING A GIFT VOUCHER- all other data is handled in the EEA.<\/p>\n New Zealand- servers in USA<\/p>\n These transfers will be undertaken for the purpose of<\/p>\n To purchase gift vouchers, information is given to the company Robo Voucher. They require data information to process the gift voucher- they have their own privacy policy.<\/p>\n Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal data.<\/p>\n Right to request a copy of your information<\/p>\n You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:<\/p>\n email, call or write to us (using the contact details below)<\/p>\n<\/li>\n let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and<\/p>\n<\/li>\n let us know the information you want a copy of, including any account or reference numbers, if you have them<\/p>\n<\/li>\n<\/ul>\n You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:<\/p>\n contact us using the contact details below<\/p>\n<\/li>\n let us have enough information to identify you (eg account number, user name, registration details), and<\/p>\n<\/li>\n let us know the information that is incorrect and what it should be replaced with<\/p>\n<\/li>\n<\/ul>\n You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:<\/p>\n email, call or write to us (using the contact details below)<\/p>\n<\/li>\n let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and<\/p>\n<\/li>\n let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone)<\/p>\n<\/li>\n<\/ul>\n From time to time we may also have other methods to unsubscribe from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.<\/p>\n We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.<\/p>\n We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23rd April 2018.<\/p>\n If you have any questions about this policy or the information we hold about you, please contact us by:<\/p>\n e-mail: reception@woodlands-lodge.co.uk<\/p>\n post:<\/p>\n Woodlands Lodge Hotel telephone: 00442380292257<\/p>\n Calls will be answered at the following times:<\/p>\n Daily 8am – 11pm UK time<\/p>\n ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<\/p>\n This agreement sets out the terms and conditions on which wireless internet access (\u201cthe Service\u201d) is provided free of charge to you, a guest<\/p>\n Your access to the Service is completely at the discretion of the the Hotel (Woodlands Lodge Hotel). Access to the Service may be blocked, suspended, or terminated at any time for any reason including, but not limited to, violation of this Agreement, actions that may lead to liability for the Hotel, disruption of access to other users or networks, and violation of applicable laws or regulations. The Hotel reserves the right to monitor and collect information while you are connected to the Service and that the collected information can be used at discretion of the Hotel, including sharing the information with any law enforcement agencies.<\/p>\n The Hotel may revise this Agreement at any time. You must accept this Agreement each time you use the Service and it is your responsibility to review it for any changes each time.<\/p>\n We reserve the right at all times to withdraw the Service, change the specifications or manner of use of the Service, to change access codes, usernames, passwords or other security information necessary to access the service.<\/p>\n IF YOU DO NOT AGREE WITH THESE TERMS, INCLUDING CHANGES THERETO, DO NOT ACCESS OR USE THE SERVICE.<\/p>\n You acknowledge<\/p>\n The service and any products or services provided on or in connection with the service are provided on an \u201cas is\u201d, \u201cas available\u201d basis without warranties of any kind. All warranties, conditions, representations, indemnities and guarantees with respect to the content or service and the operation, capacity, speed, functionality, qualifications, or capabilities of the services, goods or personnel resources provided hereunder, whether express or implied, arising by law, custom, prior oral or written statements by the Hotel, or otherwise (including, but not limited to any warranty of satisfactory quality, merchantability, fitness for particular purpose, title and non-infringement) are hereby overridden, excluded and disclaimed.<\/p>\n<\/li>\n By agreeing to the terms of service, I confirm that I accept these terms and conditions as the basis of my use of the wireless internet access provided.<\/p>\n<\/div>\n \n<\/div><\/div><\/div><\/div><\/div><\/section><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"\nPrivacy Policy<\/h1>\n \n <\/div>\n<\/div><\/div><\/div><\/div><\/div><\/section>
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Who we are<\/h2>\n
Information we collect<\/h2>\n
Address
Telephone number<\/p>\n
E mail
Credit Card details<\/p>\n
To provide hotel services<\/p>\n
Mailing list subscription<\/p>\n
shall receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their personal data abroad.<\/p>\nCookie Settings<\/h2>\n
How we use the information we collect<\/h3>\n
Who your information may be shared with<\/h3>\n
Website hosting and E mail marketing – Shotgun Front
Front of house booking system – Welcome Anywhere
Voucher software- Robo voucher
Review system- Review filter
IT support – Net Primates<\/p>\nMarketing<\/h2>\n
Keeping your information secure<\/h2>\n
Transfers of your information out of the EEA<\/h2>\n
What rights do you have?<\/h2>\n
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Right to correct any mistakes in your information<\/h2>\n
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Right to ask us to stop contacting you with direct marketing<\/h2>\n
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Changes to the privacy policy<\/h2>\n
Contacting us<\/h2>\n
Bartley Road
Woodlands
SO40 7GN<\/p>\nWIFI<\/h2>\n
Public Wi-Fi Access Terms and Conditions<\/h3>\n
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1. Disclaimer<\/h3>\n
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2. Acceptable Use of the Service<\/h3>\n
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3. Criminal Activity<\/h3>\n
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4. Other Terms<\/h3>\n
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